Basic Cleaning

Service Description

Basic dusting, disinfection, and hand-wipe, throughout the kitchen, bathrooms, living/dining room, and bedrooms. *Kitchen (1): dust, disinfection, and hand-wipe countertops, sink, appliances, and cabinets front doors. *Bathrooms (3): dust, disinfection, and hand wipe surfaces, bathtub/shower, mirrors, toilet, sink and cabinets front . *Living/dining room (1): dust, disinfection, and hand wipe furniture tops. *Bedrooms (4): dust, disinfection, and hand wipe furniture tops. *Floor swept and mopped. *Empty all trash containers and place fresh liners in the bins. *Take out the garbage. Any special request? We customize any cleaning service, we work based on your needs and budget contact us today for a Quick Quote. Restrictions Apply* Your basic cleaning package does not include any of our More For You options, which you can be added upon request; cleaning supplies, vacuum cleaner delivery, pet hair clean-up, kitchen appliances such as fridge, oven, microwave, and cabinets inside cleaning, hand wash dishes, pantry tidy-up, ceiling fan cleaning, laundry service, interior window cleaning, blind cleaning, balcony cleaning, stairs cleaning, walls cleaning, baseboards cleaning, and decluttering service are not included in this package. We do not provide ladders. Price valid only for a single floor only, if your residence has more than one floor, contact us. Service Area: Within 5 miles of zip code 11102. Valid only for The Boroughs, New York City.

Cancellation Policy

Tidy Cleaning Care under Tidy Mc Services LLC. requires a [24] hours cancellation notice. Tidy Cleaning Care does not charge a fee as long as you notify our office at 718-300-7853 or tidycleaning.care@gmail.com during regular business hours within the agreed time frame. ​Please note that if you cancel an upcoming reservation in less than [24] hours in advance, a fee of [15]% of the cleaning cost will be charged and the remaining amount will be refundable electronically. Cleaning service plans and frequency can be canceled at any time, and will expire at the end of your current billing cycle. Please note that you must notify us at least [7] days in advance of the end of your billing cycle. We will charge you for the services provided and the remaining amount, if any, will be refunded electronically. All service cancellations in less than [7] days will incur a $45 fee. Reservations must be rescheduled at least [24] hours in advance. All reservations rescheduled in less than [24] hours will have an additional charge of $35. Your cleaning service is scheduled to start on time, please note that you will be notified by text and email that your cleaner is ready to start your service. If your cleaner waits longer than [15] minutes to gain access to your residence, please note that a late access fee of $25 will be charged to your account. Your satisfaction is very important to us, that is why all our cleaning services are guaranteed. We will notify you half an hour before your service is completed. We recommend that you check all areas before your cleaner leaves to ensure it meets your expectations. If you were unable to check all areas and your service was not completed to your satisfaction, please contact us at (718) 300-7853 immediately. We will review your claim along with photos or videos of the areas that were not clean. A claim will be opened, you will be notified of the resolution of your claim within [1-2] hours. All claims must be made within [8] hours of completion of service. After [8] hours we will not be able to process your claim or guarantee that we will send the cleaner back to complete your service to your satisfaction. ***No monetary refunds will be made at any time for any reason.***

Contact Details