Effective Date: October 21, 2025
Last Updated: October 21, 2025

1. Introduction

Tidy Cleaning Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website tidycleaning.care, request a quote, or use our cleaning services in Manhattan, Brooklyn, Queens, or the Bronx.

By using our website or booking our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you request a quote, book a service, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Service address

• Billing information (when applicable)

• Business name (for commercial clients)

b. Non-Personal Information

We may also collect information that does not identify you personally, such as:

• Browser type and version

• Device information

• Pages visited and time spent on our site

• General location (city or ZIP code)

3. How We Use Your Information

We use your information to:

• Provide, schedule, and manage cleaning services

• Process payments and send invoices or receipts

• Respond to questions, requests, or feedback

• Send booking confirmations, reminders, or service updates

• Improve our website, services, and customer experience

• Send promotional offers, such as our 10% commercial cleaning discount, if you opt in

4. How We Share Your Information

We do not sell or rent your personal information.
We may share information only when necessary to:

• Process payments through secure third-party providers (e.g., Stripe, PayPal)

• Communicate with you via email or SMS through trusted marketing or scheduling platforms

• Comply with legal obligations or respond to lawful requests

All third-party partners are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, or reporting requirements

When no longer needed, your information will be securely deleted or anonymized.

6. Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no online system can guarantee complete security. By using our website and services, you acknowledge and accept this risk.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing emails at any time

• Request details about how we process your data

To make a privacy-related request, please contact us at info@tidycleaning.care.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tools to:

• Improve site performance and functionality

• Analyze visitor behavior

• Remember your preferences

You can disable cookies through your browser settings, though some parts of the site may not function properly.

9. Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us for prompt removal.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by the “Last Updated” date at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tidy Cleaning Care
📍 New York City, NY
📧 info@tidycleaning.care
🌐 www.tidycleaning.care